Education & Training Refund
If you pay for an online or classroom based course with Agility Insight Limited you have a seven-day cooling off period – during which you have the right to cancel your course and receive a refund, provided your course has not started. If you do decide to cancel within the seven days, we will refund your payment within 10 days of your cancellation. Any request for withdrawal after 7 days following a purchase, or once the course has started, and if approved, will receive a credit note which can be used towards paying for a future course. Credit notes expire in 12 months. For Rescheduled or Cancelled courses Agility Insight will refund in full.
No refund will be given if Agility Insight Limited believes that an individual has benefited in any way from having access to the education and training online or within the classroom e.g. by accessing course materials; attending part of the course.
How to cancel within seven days of purchase
How to cancel within seven days of course taken
Should you wish to cancel your course within the seven day cooling off period, please e-mail firstname.lastname@example.org or write to us at: The Course Administrator, Agility Insight Limited, 120 Moorgate, City of London. EC2M 6UR.
While we make every effort to run courses as publicized, we do however reserve the right to change the course assessment, content, dates and moderator/trainer. Our course content is normally changed to comply with the latest requirements or latest product releases. Agility Insight Limited reserve the right to suspend any student who disrupts one or more courses by his or her unacceptable behaviour.